Our Service
Appeal Services for Amazon Sellers
By offering these services, Novi Global Products LLC aims to support Amazon sellers in navigating the complexities of account management and ensuring their business operations remain uninterrupted.
- Account Suspension Appeal
Craft and submit personalized appeal letters addressing the specific reasons for your account suspension, ensuring a higher chance of reinstatement.
- Listing Removal Appeal
Develop and submit effective appeals for reinstating product listings that have been removed due to policy violations or other issues.
- Policy Violation Appeal
Assist in appealing policy violation warnings by analyzing the violation, gathering necessary documentation, and drafting a compelling appeal.
- Intellectual Property (IP) Complaint Appeal
Provide assistance in addressing and appealing intellectual property complaints filed against your account, including sourcing proper documentation and crafting a strategic response.
- Performance Metric Improvement
Develop action plans and appeals for improving performance metrics such as Order Defect Rate (ODR), Late Shipment Rate (LSR), and other key performance indicators that affect account health.
- Negative Feedback Removal
Appeal for the removal of unjust negative feedback from your account, ensuring that your seller rating remains high.
- ASIN (Amazon Standard Identification Number) Reinstatement
Assist in appealing for the reinstatement of suspended ASINs, ensuring that your key products are back on the marketplace.
- Trademark and Brand Registry Appeals
Help with appeals related to issues with Amazon’s Brand Registry or trademark disputes, ensuring your brand’s protection and integrity.
- Account Reinstatement Strategy Consultation
Provide one-on-one consultation to develop a tailored strategy for account reinstatement, including preventative measures to avoid future suspensions.
- Compliance Training
Offer training and resources to help you and your team understand Amazon’s policies and maintain compliance to prevent future issues.
Appeal Process in Steps
- Initial Assessment
Submit a request for an initial assessment of your account status. Provide necessary details about your account and the issues you are facing.
- Case Review
Our team of experts will thoroughly review your account and the provided information to understand the specific reasons for the suspension or deactivation.
- Strategy Development
Based on the case review, we will develop a customized appeal strategy that addresses the issues identified by Amazon. This includes gathering supporting documents and drafting a persuasive appeal letter.
- Appeal Submission
Once the appeal strategy is finalized, we will submit the appeal on your behalf, ensuring that it is sent to the appropriate Amazon department for review.
- Follow-Up
After submission, we will monitor the status of your appeal and provide regular updates. If necessary, we will engage in further correspondence with Amazon to advocate for your account reinstatement.
- Resolution and Support
Once the appeal is successful and your account is reinstated, we will offer ongoing support to help you avoid future issues and optimize your account performance.
How Do We Help
At Novi Global, we specialize in comprehensive Amazon account management, offering a suite of services designed to help sellers navigate and thrive on the Amazon platform. By partnering with us, you can focus on growing your business while we handle the complexities of Amazon account management, ensuring sustainable success and compliance with Amazon’s policies.
Here’s how we can assist you:
- Account Health Monitoring
We continuously monitor your account health metrics to identify and address potential issues before they escalate into significant problems.
- Performance Optimization
Our team employs advanced techniques to optimize your product listings, enhancing visibility and conversion rates. This includes keyword optimization, enhanced content, and strategic pricing.
- Advertising Management
We manage your PPC campaigns to maximize your return on investment. Our approach involves thorough keyword research, bid optimization, and ongoing performance analysis.
- Inventory Management
Efficient inventory management is crucial to maintaining sales momentum. We implement sophisticated forecasting tools to prevent stockouts and overstock situations.
- Appeal Services
In case of account suspensions or other issues, we provide expert appeal services to get your account reinstated swiftly. Our team has a proven track record in crafting effective appeals that address Amazon’s concerns.
- Data-Driven Insights
We leverage performance analytics to provide actionable insights, helping you make informed decisions that drive growth and profitability.
- Customer Support
We ensure that your customers receive excellent service by managing feedback and resolving any issues promptly, contributing to higher customer satisfaction and positive ratings.